Information relating to our PANGAIA Inner Circle program
PANGAIA Inner Circle is our new loyalty program. It is designed to reward you - our community. When you sign up, you'll receive a range of exclusive benefits as well as points for every purchase to thank you for joining us on our journey as together,
Anyone can join the PANGAIA Inner Circle by creating an account and signing up here.
Yes. It is free to join the PANGAIA Inner Circle and no minimum spend is required.
Every time you purchase from PANGAIA.com, you will earn points - there are also other ways to earn bonus points. Check your account for more information.
Once you log in to your PANGAIA Inner Circle account, you will find your points and benefits overview on your dashboard.
Some points, such as through tasks and achievements, may be added instantly. However, purchase points are put into pending status on the date you place an order. After 30 days, they will be added to your points total.
Yes. Refunds will result in a deduction of points equal to the value of the returned item(s).
Vouchers will not be reactivated, however, the amount of points used for it will be added back to your account so you can redeem new voucher with them.
Yes. Points can be merged into one account - please reach out to [email protected] who will be able to do this for you. This can only be done once and email addresses cannot be changed after doing so.
Your points can be redeemed for vouchers via your PANGAIA Inner Circle account when you hit milestones which can be viewed on your account page. You can also use your points to unlock special rewards, benefits, exclusive access, and more.
Points can be collected only when shopping on PANGAIA.com.
No, your points will not expire but certain rewards do, please see T&C's on each reward to understand timelines. Earned benefits and vouchers also expire. To check expiry dates, log on to your PANGAIA Inner Circle account. For more information on vou
You need to be registered and signed into your account to be able to collect points. If you are checking out as a guest, points will not be collected and we will not be able to add them at a later date.
Please reach out to [email protected] with any questions or concerns regarding your points balance.