pan | pæn — gaia | gīə. Pan: all-inclusive, especially in relation to the whole of a continent, racial group or religion. Gaia: Mother Earth. PANGAIA is a materials science company on a mission to save our environment. We are a global collective of

pan | p&#xE6;n &#x2014; gaia | gi&#x304;&#x259; Pan: all-inclusive, especially in relation to the whole of a continent, racial group or religion. Gaia: Mother Earth. PANGAIA is a materials science company on a mission to save our environment. We are a global collective of one heart and many hands- scientists, technologists, designers - creating essential products from innovative tech and bio-engineered materials. We design products for living in, for any situation and for basic needs. We create our products with smart technology and use as many sustainable &amp; recyclable elements as possible. We are a direct-to-consumer materials science company bringing breakthrough textile innovations and patents into the world through everyday lifestyle products. Every technology we work with aims to solve an environmental problem of the fashion/apparel &amp; nature industry. For more information about our world, click <a href="https://pangaia.com/pages/newsletter-signup">here</a>.&#xA0;

Who is PANGAIA?

If you would like to place an order please visit our website here. Please note that we are unable to accept orders over the phone or via email.

If you would like to place an order please visit our website <a href="http://pangaia.com">here</a>. <ul><li style="font-size: 16px;">Once you have found the items you would like to purchase, please select your size and click &apos;Add to Cart&apos;</li><li style="font-size: 16px;">If you want to continue to check out please click &apos;Check out now&apos;</li><li style="font-size: 16px;">You will then be taken to our information page, where you will need to enter your shipping address and contact details. If you already have an account with us you can log in here.</li><li style="font-size: 16px;">Once your details are entered, please click &apos;Continue to payment&apos;, where you can select your payment method and enter your details. Once you are happy that all your details are correct please click &apos;Pay now&apos;</li><li style="font-size: 16px;">Once payment has been authorized we will send you an order confirmation to your email address with all your order details!</li></ul> Please note that we are unable to accept orders over the phone or via email.

How do I place an order?

Please look through our help desk to find an answer to any questions you may have. If you still have questions, please reach out to us by clicking 'Black Speach Bubble' in the bottom left-hand corner or by using the 'Chat' button on our website. If o

Please look through our help desk to find an answer to any questions you may have. If you still have questions, please reach out to us by clicking &apos;Black Speach Bubble&apos; in the bottom left-hand corner or by using the &apos;Chat&apos; button on our website. If one of our agents is online, you will find this in the bottom left-hand corner in a &apos;Chat&apos; button. If you would like to reach out to us via email, you can email us at customerservice@thepangaia.com. Please note that we don&apos;t currently have a contact phone number and our business days are Monday to Friday.

How can I contact PANGAIA?

To view our current vacancies, please check our Linkedin page.

To view our current vacancies, please check our <a href="https://www.linkedin.com/company/thepangaia/">Linkedin page</a>.&#xA0;

I'm interested in a career at PANGAIA, where can I apply?

If you would like to become a part of the PANGAIA Family, and have the chance to be one of the first to receive, style and share new and exclusive PANGAIA products, then fill out the following form!. https://pangaia.grin.live/. Due to the high volume

If you would like to become a part of the PANGAIA Family, and have the chance to be one of the first to receive, style and share new and exclusive PANGAIA products, then fill out the following form! https://pangaia.grin.live/ Due to the high volume of requests we receive, we are unable to answer all queries. If we are able to collaborate, we will be in touch with you directly.

I'm an influencer, how can I collaborate with you?

Email us at customerservice@thepangaia.com

Accessories

Kids

Women

PANGAIA

General

Where's my order?

My order is showing as 'unfulfilled,' is there a problem?

My order is showing as delivered, but I haven't received it. What should I do?

PANGAIA Protect

I didn't receive an order confirmation, what should I do?

I received the wrong tracking number for my order, what should I do?

Courier attempted to deliver, but I was not at home. What should I do?

I received a faulty item, what should I do?

An item is missing from my order, what should I do?

I received the wrong item, what should I do?

My parcel arrived damaged, what should I do?

Can I cancel my order?

Can I make amendments to my order?

Can I combine the shipping of my orders?

Orders

How do I return my order?

What's your returns policy?

Fair Returns Policy

Can I return my order from a different country?

Have you received my returned items?

Will I have to pay for my return?

Can I exchange my order?

The size I need to exchange for is not available. Can I still exchange?

How can I track my return?

Can I combine items from several orders into one return parcel?

Can I claim my taxes and duties back if I return my order?

Will you refund my shipping fees if I make a return?

I returned my order, why haven't I been refunded yet?

I accidentally refunded to a gift card instead of the original payment method, can I change this?

My refund is incorrect, what should I do?

Can I receive my refund into a different bank account?

Can I return a Gift Card?

Returns & Refunds

How long will shipping take and cost?

Do you offer express shipping?

Where do you ship to?

Where do you ship from?

What couriers do you use?

Can I redirect my order to a different shipping address?

Can you deliver to a P.O. Box address?

I need an invoice for my order to ship. How can I get this?

Courier has requested additional information from me before they can deliver my parcel. What should I do?

Are customs and duties included for orders shipping to the EU?

Are customs and duties included for orders shipping outside the EU?

Can I refuse to pay the customs and duties I am being charged?

Why I am charged Sales Tax?

Shipping & Duties

What payment methods do you accept?

What currencies can I use to pay?

Do you offer Klarna?

How can I pay for my order using Klarna?

I have paid with Klarna— how do returns work?

Do you offer Clearpay?

How can I pay for my order using Clearpay?

I have paid with Clearpay - how do returns work?

What happens if I can’t pay an Clearpay installment?

Do you offer Afterpay?

How can I pay for my order using Afterpay?

I have paid with Afterpay - how do returns work?

What happens if I can’t pay an Afterpay instalment?

Do you sell gift cards?

Do you offer gift receipts?

Do you offer discounts?

My payment failed, but I was still charged. What should I do?

My payment was declined, what should I do?

I was charged an international transaction fee when placing an order, why is this?