Will I have to pay for my return?Updated 5 days ago
We have recently updated our returns and exchange policy. Please see below:
| Countries | Delivery & Shipping | Returns Fee |
| UK | UK within 2-5 business days — Free on orders above £110 GBP, orders under £110 GBP will be charged £5 GBP | Free returns and exchanges |
| US | USA within 2-5 business days — Free on orders above $150 USD, orders under $150 USD will be charged $8 USD | Free returns and exchanges |
| Main Europe (Italy, Germany, France, Netherlands, Spain, Czechia, Belgium, Slovakia, Croatia, Austria, Cyprus, Ireland, Denmark, Bulgaria) | EU within 2-5 business days — Free on orders above €150, orders under €150 will be charged €7 | Free returns and exchanges |
| Switzerland | Switzerland within 3-7 business days — Free on orders above CHF 200, orders under CHF 200 will be charged CHF 6 | Free returns and exchanges |
| Poland | Poland within 3-7 business days — Free on orders above 800 PLN, orders under 800 PLN will be charged 30 PLN | Free returns and exchanges |
| Norway | Norway within 3-7 business days — Free on orders above 2800 NOK, orders under 2800 NOK will be charged 80 NOK | Free returns and exchanges |
| Sweden | Sweden within 3-7 business days — Free on orders above 1900 SEK, orders under 1900 SEK will be charged 78 SEK | Free returns and exchanges |
| Rest of Europe | Rest of Central Europe* within 3-7 business days — Free on orders above €250 EUR, orders under €250 EUR will be charged €7 EUR | Free returns and exchanges |
| Australia | Australia within 4-7 business days — Free on orders above $400 AUD, orders under $400 AUD will be charged $25 AUD | $15 fee for returns and free exchanges |
| Canada | Canada within 2-5 business days — Free on orders above $400 CAD, orders under $400 CAD will be charged $25 CAD | Free returns and exchanges |
| United Arab Emirates | United Arab Emirates within 3-5 business days — Free on orders above 1000 AED, orders under 1000 AED will be charged 125 AED | AED 50 fee for returns and free exchanges |
| Hong Kong | Hong Kong within 3-7 business days — Free on orders above $4000 HKD, orders under $4000 HKD will be charged $270 HKD | Free returns and exchanges |
| ROW | Rest of World within 2-7 business days — Free on orders above $170 USD, orders under $170 USD will be charged $10 USD. Express Shipping (2-3 days) will be charged €15. | $15 fee for returns and free exchanges |
EUROPE* - Italy, Germany, France, Poland, Netherlands, Spain, Swiss, Czechia, Belgium, Slovakia, Croatia, Austria, Cyprus, Ireland, Denmark, Bulgaria, Portugal, Sweden.
Please visit our Returns Hub to organize your return or exchange.