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How long will shipping take and cost?Updated 20 days ago

We have recently updated our shipping, returns, and exchange policy. Please see below:

Countries

Delivery & Shipping

UK

UK within 2-5 business days — Free on orders above £110 GBP, orders under £110 GBP will be charged £5 GBP

US

USA within 2-5 business days — Free on orders above $150 USD, orders under $150 USD will be charged $8 USD

Main Europe (Italy, Germany, France, Netherlands, Spain, Czechia, Belgium, Slovakia, Croatia, Austria, Cyprus, Ireland, Denmark, Bulgaria)

EU within 2-5 business days — Free on orders above €150, orders under €150 will be charged €7

Switzerland

Switzerland within 3-7 business days — Free on orders above CHF 200, orders under CHF 200 will be charged CHF 6

Poland

Poland within 3-7 business days — Free on orders above 800 PLN, orders under 800 PLN will be charged 30 PLN

Norway

Norway within 3-7 business days — Free on orders above 2800 NOK, orders under 2800 NOK will be charged 80 NOK

Sweden

Sweden within 3-7 business days — Free on orders above 1900 SEK, orders under 1900 SEK will be charged 78 SEK

Rest of Europe

Rest of Central Europe* within 3-7 business days — Free on orders above €250 EUR, orders under €250 EUR will be charged €7 EUR

Australia

Australia within 4-7 business days — Free on orders above $400 AUD, orders under $400 AUD will be charged $25 AUD

Canada

Canada within 2-5 business days — Free on orders above $400 CAD, orders under $400 CAD will be charged $25 CAD

United Arab Emirates

United Arab Emirates within 3-5 business days — Free on orders above 1000 AED, orders under 1000 AED will be charged 125 AED

Hong Kong

Hong Kong within 3-7 business days — Free on orders above $4000 HKD, orders under $4000 HKD will be charged $270 HKD

ROW

Rest of World within 2-7 business days — Free on orders above $170 USD, orders under $170 USD will be charged $10 USD. Express Shipping (2-3 days) will be charged €15.


EUROPE* - Italy, Germany, France, Poland, Netherlands, Spain, Swiss, Czechia, Belgium, Slovakia, Croatia, Austria, Cyprus, Ireland, Denmark, Bulgaria, Portugal, Sweden.

USA* - All duties and taxes are now included in the price of your order when shipping to the United States. This means the price you see at checkout is the final amount you’ll pay, with no additional charges upon delivery.


For pre-order T&Cs, please click here.


Express shipping may not be available during busy periods or holidays.


Business days are Monday-Friday (excluding public holidays). We aim to meet these delivery times but please note that these are an estimate and not guaranteed.


PANGAIA cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the courier.

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