Fair Returns PolicyUpdated 2 months ago

PANGAIA Fair Returns Policy

At PANGAIA, we aim to make your shopping experience as seamless as possible, which is why we offer a flexible return policy.

All returned orders are quality-checked at our warehouse before a refund is processed. Once your return has passed a comprehensive inspection, confirming the correct items have been received and meet our quality assurance criteria, your refund will be issued. This process ensures that the items are returned in their original condition.

Our team carefully inspects each return to ensure it meets our standards, maintaining the integrity of our return policy and ensuring that all returns are handled fairly and accurately.

Should any issues arise with your return, we will contact you directly to ensure a swift resolution.

Please note that we do keep track of the number of returns made by our customers to ensure that purchases are intended for personal use and not for any activities associated with fraudulent or other associated intent. If we notice frequent or repeated returns that violate our terms and conditions, we may need to take action. This could include closing your PANGAIA account or declining future orders, at our discretion.

Thank you for understanding and helping us maintain a fair shopping environment for all.